Privacy Policy

At Substrax, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our subscription management service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

We may collect information about you in a variety of ways. The information we collect may include:

Personal Data

When you create an account, we collect personally identifiable information, such as your name, email address, and any other information you voluntarily provide. This information is used to provide the core functionality of our subscription management service.

Financial Information

We do not store complete credit card details on our servers. All payment processing is handled by our payment processor, Polar.sh, which maintains its own privacy policy and security protocols.

Subscription Data

When you use our service to track subscriptions, we collect information about those subscriptions, including service names, payment amounts, billing cycles, and payment dates. This information is essential to provide our core service functionality.

Derivative Data

Our servers automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

We may use information collected about you for the following purposes:

• To provide and maintain our service
• To personalize your experience with our service
• To provide customer support
• To process transactions and send transaction notifications
• To send service and subscription reminders
• To respond to your comments, questions, and requests
• To send you technical notices and security alerts
• To comply with applicable laws and regulations
• To improve our website and services
• To monitor usage of our website and services

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing (via Polar.sh), data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

You have certain rights regarding the personal information we collect and process about you:

• Right to access and review your personal information
• Right to correct inaccurate personal information
• Right to request deletion of your personal information
• Right to restrict or object to processing of your personal information
• Right to data portability
• Right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Substrax Inc., 123 Tech Lane, San Francisco, CA 94107
Phone: (555) 123-4567