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Terms of Service

Last Updated: July 1, 2025

Table of Contents

Agreement to Terms

By accessing our website at substrax.com, you are agreeing to be bound by these Terms of Service and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

The materials contained in this website are protected by applicable copyright and trademark law.

Use License

Permission is granted to temporarily download one copy of the materials on Substrax's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials;
  • Use the materials for any commercial purpose, or for any public display;
  • Attempt to decompile or reverse engineer any software contained on Substrax's website;
  • Remove any copyright or other proprietary notations from the materials; or
  • Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Substrax at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Account Terms

To access and use the Substrax service, you must register for a Substrax account. You agree to:

  • Provide accurate, current, and complete information during the registration process;
  • Maintain and promptly update your account information;
  • Maintain the security of your account by not sharing your password and restricting access to your account;
  • Promptly notify Substrax if you discover or suspect any security breaches related to your account;
  • Take responsibility for all activities that occur under your account and accept all risks of unauthorized access.

Payment and Subscription Terms

By selecting a paid subscription plan, you agree to pay Substrax the applicable fees according to your selected plan. Payment will be charged to your selected payment method at the confirmation of purchase and at the beginning of each subscription period.

Subscription fees are non-refundable except as expressly set forth in these Terms or as required by applicable law. We may change the fees for our service from time to time, but we will provide you with advance notice of these fee changes. Fee changes will take effect at the start of the next subscription period.

You can cancel your subscription at any time, but if you cancel your subscription before the end of your current billing cycle, we will not refund the subscription fees for the unused portion of the term.

All payments are processed securely through our payment processor, Polar.sh, which maintains its own terms of service and privacy policy.

Disclaimer

The materials on Substrax's website and service are provided on an 'as is' basis. Substrax makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Substrax does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Substrax or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Substrax's website or service, even if Substrax or a Substrax authorized representative has been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Substrax's website and service could include technical, typographical, or photographic errors. Substrax does not warrant that any of the materials on its website are accurate, complete, or current. Substrax may make changes to the materials contained on its website at any time without notice. Substrax does not, however, make any commitment to update the materials.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes to Terms of Service

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: Substrax Inc., 123 Tech Lane, San Francisco, CA 94107
Phone: (555) 123-4567

Need a copy for your records?

Download a PDF version of our Terms of Service.