Cookie Policy
Last Updated: July 1, 2025
Table of Contents
Introduction
This Cookie Policy explains how Substrax ("we", "us", or "our") uses cookies and similar technologies to recognize, collect and store information when you visit our website or use our subscription management service.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work efficiently and to provide reporting information.
Please read this Cookie Policy carefully and ensure that you understand it. By continuing to use our website, you are agreeing to the use of cookies as outlined in this policy.
What Are Cookies
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences, settings, and how you use the website.
Cookies are not harmful and do not contain any personal information like your name, address, or payment details. They simply help make your online experience smoother and more personalized.
First-party vs. Third-party Cookies
First-party cookies are cookies that are set by our website directly. They are used to enhance your user experience and for our internal analytics.
Third-party cookies are cookies that are set by other domains. We may allow selected third parties to place cookies through our website to provide improved services or for analytics purposes.
Types of Cookies We Use
We use the following types of cookies on our website:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure areas, and remembering your login details. The website cannot function properly without these cookies.
Preference Cookies
These cookies enable our website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in. They help us to personalize your experience.
Analytics Cookies
These cookies collect information about how users interact with our website, such as which pages are visited most often and if users receive error messages from certain pages. This information helps us improve how our website works.
Marketing Cookies
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
Specific Cookies We Use
Name | Provider | Purpose | Expiry | Type |
---|---|---|---|---|
_substrax_session | substrax.com | Maintains user session state across page requests | Session | Essential |
_substrax_auth | substrax.com | Authenticates logged-in users | 30 days | Essential |
_substrax_preferences | substrax.com | Stores user preferences (e.g., dark mode) | 1 year | Preference |
_ga | Google Analytics | Used to distinguish users | 2 years | Analytics |
_fbp | Used for Facebook advertising | 3 months | Marketing |
Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. Below are instructions on how to manage cookies in different browsers:
Google Chrome
- Click the menu icon in the upper-right corner
- Select "Settings"
- Click on "Privacy and security"
- Click on "Cookies and other site data"
- Choose your preferred cookie settings
Safari
- Go to "Preferences"
- Click on the "Privacy" tab
- Choose your preferred cookie settings
Firefox
- Click the menu icon in the upper-right corner
- Select "Options" (Windows) or "Preferences" (Mac)
- Select the "Privacy & Security" panel
- Choose your preferred cookie settings
Microsoft Edge
- Click the menu icon in the upper-right corner
- Select "Settings"
- Click on "Cookies and site permissions"
- Choose your preferred cookie settings
Your Choices
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. If you choose to decline, only essential cookies will be used.
You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in the footer of our website.
Please note that essential cookies cannot be disabled as they are necessary for the proper functioning of our website.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. If we make significant changes to the policy, we may also notify you by other means, such as sending an email or posting a notice on our website.
Please check this page periodically to ensure you are aware of any changes to our Cookie Policy.
Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please contact us at:
Email: [email protected]
Address: Substrax Inc., 123 Tech Lane, San Francisco, CA 94107
Phone: (555) 123-4567
Manage Your Cookie Preferences
You can change your cookie settings at any time.